Please visit our Track orders page. You will need the tracking number found in your confirmation email to locate your SEYER package. If you need some assistance with finding your tracking number, please reach out to hello@seyer-official.com.

For special collections and limited edition colorways, pre-order is available. Items that are pre-ordered will be reserved and shipped as soon as they are ready. Estimated shipping information can be found at checkout.

Yes, please get in touch with Client Services by emailing hello@seyer-official.com and they will assist you. Be sure to include your order number in any email correspondence.

We accept returns within 14 days of delivery of your order. Please contact our Client Services at hello@seyer-official.com and visit our Shipping & Returns page to read our full returns policy and learn how to process a return. 

Of course. Please contact our Client Services team by emailing hello@seyer-official.com for more information. They will be more than happy to help you give the gift of SEYER.

A SEYER personal account allows you to enjoy special advantages including early access to our pre-orders. An account also allows you to save your personal information and payment preferences for easier checkout, make it simple to track your orders and manage your mailing list preferences.

We currently ship to Europe and the US.

To find out more about our shipping policy, please go to our Shipping & Returns page.

We accept returns within 14 days of delivery of your order. Please visit our Shipping & Returns page to read our full returns policy and learn how to process a return.

To find out more about our return policy, please go to our Shipping & Returns page.

Refunds will occur after the returned items have been verified. This could take up to 5 business days. Refunds will be issued to the same payment method as the original purchase and will be in the same currency.

To keep your leather in pristine condition, avoid contact with any liquids, including hand cream, hand sanitizer, make-up and perfume. Avoid exposure to direct lighting and keep SEYER accessories well away from sources of heat. Further instructions can be found on an item's individual product page. 

Light scratches can be gently massaged away with a soft, dry cloth. If staining occurs, we highly recommend using a professional leather cleaning service. 

We do not have a guarantee service, however all SEYER items are handcrafted in Italy to the highest standard, and with the correct care should last for many years. 

At SEYER, ethical and sustainable practices are at the heart of everything we do. Our work is guided by three fundamental principles including ethical and sustainable manufacturing, responsibly sourced materials and sustainable operations. For more information, please visit our Sustainability page.

All of our pieces are handmade from calf leather by skilled artisans in Tuscany, Italy.

We create leather goods for modern, multifaceted people who want more from life.

Yes. Our intuitive designs are created to compliment every possibility imaginable. The everyday commute. Busy days in the city. Late nights in lavish locations. 

From time to time we host SEYER pop-ups and in-store experiences across Europe and the US. Follow us on Instagram for the latest news on our next events or visit our Stockists page for more information of our pop-up locations.